OnStar today announced the reversal of their original decision to keep the customer’s data connection active to their vehicle after canceling service. The verbiage in the press release is ambiguous, however, and poses the question of whether OnStar is going to amend that specific portion of their new terms and conditions, or if they’re scrapping their new terms of conditions entirely.
If OnStar is only modifying this portion of their updated terms and conditions, then a major problem still exists: namely, the updated T&C, scheduled to go into effect in December 2011, would still grant OnStar broad new rights to collect the GPS positioning information about active customers, “for any purpose, at any time” and would still reserve OnStar the rights to sell access to this data to third parties.
I canceled the OnStar subscription on my new GMC vehicle today after receiving an email from the company about their new terms and conditions. While most people, I imagine, would hit the delete button when receiving something as exciting as new terms and conditions, being the nerd sort, I decided to have a personal drooling session and read it instead. I’m glad I did. OnStar’s latest T&C has some very unsettling updates to it, which include the ability to now collect your GPS location information and speed “for any purpose, at any time”. They also have apparently granted themselves the ability to sell this personal information, and other information to third parties, including law enforcement. To add insult to a slap in the face, the company insists they will continue collecting and selling this personal information even after you cancel your service, unless you specifically shut down the data connection to the vehicle after canceling. This could mean that if you buy a used car with OnStar, or even a new one that already has been activated by the dealer, your location and other information may get tracked by OnStar without your knowledge, even if you’ve never done business with OnStar.